FAQ’s

Is Rossendale Wheelchair friendly?

  • Tarmac hard standing in front of garage leading to pathway to front door, on a slight slope but easily accessible for a wheelchair
  • Carpeted stairs (13) leading to 1st floor, landing and single / twin rooms
  • Carpeted stairs (13) leading to 2nd floor double / family en-suite
  • Dog gate at bottom of stairs

 

Are there public toilets?300px-The_front_door

  • There is a lavatory and washbasin off the hallway on the ground floor

 

Are there shops nearby?

There are three shops in the village:

  • Three Trees Farm Shop and Cafe for local fresh produce and gifts
  • Esso garage which is 24 hour
  • Post office and general store
  • (Both have cash facility arrangements)

 

Are there any local leisure facilities?

  • Cycle path (former old railway) is immediately across the road
  • Number of country walks within easy access, including the Ridgeway which is approx. half a mile away
  • Barbury Castle is only 4.5 miles

 

Is smoking permitted?

  • We operate a strict no smoking policy throughout

 

Is there off-road parking?

  • Yes, there is a gravel area in front of the house for up to 6 cars

 

Are the owners on site?

  • We are always on the premises at night and may be alerted in the case of an emergency by telephone: 01793 740726, ringing the front doorbell, or by knocking on our bedroom door – 1st door on the right on the 1st floor.

 

What is the cancellation policy?

  • In the event of a client wishing to cancel we would request that we are given as much notice as possible. We don’t normally ask for a deposit, (except at busy periods and major holiday times) but, in the event of a deposit being paid, we reserve the right to keep the deposit, especially if a cancellation is at short notice.

 

Can the owners cancel on me and why?

  • If we have to cancel a booking due to unforeseen circumstances (eg personal illness or accident or problems with such things as plumbing or heating breakdowns) we will endeavour to give the client as much notice as possible.

 

If you have any more questions to ask, please don’t hesitate to contact us. You can find our contact info here.